I thought at one time, in my ingenuous state, that I would write words for a living. And for some time, I did. I wrote API documentation, and UI copy, and then one day I had the good fortune to walk in on a designer at her craft, and ask her how. And she showed me how she created all the fine things that make our lives easy and once in a while, even delightful. Now, more than two decades later, I continue this craft. I have learned many things, but what persists most in my imagination is that at the heart of all things, is design .

– Jessica